1. Collection of Information
1.1. Personal Information
When you engage with our software or services, we may collect personal information that you willingly provide. This may include your name, email address, contact details, billing information, and any other information you choose to share.
1.2. Usage Information
We may also collect non-personal information about your utilization of our software and services. This information may include your IP address, device information, browser type, operating system, and usage statistics. We collect this data to analyze trends, administer our software, enhance our services, and improve the user experience.
2. Use of Personal Information
2.1. Service Provision
The personal information we gather is used to provide you with our software and services. This includes processing your requests, managing your account, delivering notifications and updates, and addressing your inquiries or support needs.
We may employ your personal information to communicate with you about our software, services, updates, and promotional offers. You can opt-out of receiving such communications by following the unsubscribe instructions included in the email or by contacting us directly.
2.3. Improvements and Customization
We may utilize your information to analyze usage patterns, identify areas for improvement, and customize our software and services to better suit your requirements. This may involve personalizing your experience, suggesting relevant features or content, and enhancing the overall functionality of our software.
2.4. Legal Compliance
In certain circumstances, we may be obligated to use and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable government requests.
3. Information Sharing
3.1. Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as hosting providers, payment processors, customer support providers, and analytics services. These third-party service providers are contractually bound to protect your information and utilize it solely for the purpose of providing the requested services.
3.2. Business Transfers
If we undergo a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will inform you via email or prominent notice on our website of any such change in ownership or control of your personal information.
3.3. Legal Requirements
We may disclose your personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or investigate potential violations of our policies.
4. Data Security
We employ reasonable measures to safeguard the security and confidentiality of your personal information. We use industry-standard security techniques to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
5.1. Access and Update
You have the right to access, correct, or update your personal information. If you wish to exercise this right, please contact us using the information provided in Section 7.
5.2. Data Retention
5.3. Cookies and Tracking Technologies
We may employ cookies and similar tracking technologies to collect information about your browsing activities on our website. You can manage your cookie preferences through your browser settings or other opt-out mechanisms provided by third-party analytics providers.
6. Children’s Privacy
Our software and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to promptly delete the information.
201, Technic Building, Salah Al Din St, AL Matina Area, Deira – Dubai United Arab Emirates.